• PRIVACY POLICY •

Through the privacy policy, Maestoso aims to inform you in a transparent manner about the collection and processing of personal data.

We believe that ensuring the right to the protection of personal data is a fundamental commitment, therefore we will devote all necessary efforts to process your data in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation “  or  “GDPR” ), as well as any other legislation applicable on the territory of Romania.

Maestoso is the commercial name of MAESTOSO DESIGN SRL, a Romanian legal entity, order number in the Trade Register J34 / 465/2019, unique tax registration code 41224536 (hereinafter “Maestoso” or “us”). For the purpose of data protection legislation, we are an operator when we process personal data.

It is important to read the Privacy Policy to be informed about how personal data are collected and the purpose for which they are used.

Maestoso reserves the right to periodically update and modify this Privacy Policy, to reflect any changes in the way we process your personal data or any changes to legal requirements. In the case of any such changes, we will post on our website the modified version of the Privacy Policy, which is why you should periodically check the contents of this Privacy Policy.

 

PERSONAL INFORMATION THAT WE COLLECT

When you access the Maestoso website, certain device information is automatically collected, including information about the IP address, browser used, and part of the cookies that are installed on that device. Also, while browsing the Maestoso website, information is collected on the pages and articles viewed, the way in which the site was accessed (search or link) and information on the interaction with it. We will refer to this information hereinafter as “Device Information”

This information is collected using the following technologies:

  • “Cookies” – are data files that are installed on the device and include a unique anonymous identifier. For more information about cookies and how to uninstall them you can visit https://www.allaboutcookies.org/
  • “Log files” – collects information about the website visit and collects information about the IP address, the type of browser used, the Internet provider, the reference page and the last page visited, information about the date and time.
  • “Web beacons”, “tags” and “pixels” are files used to collect information about website navigation.

In addition, when purchasing or attempting to purchase a product on the Maestoso website, information about the name, billing address, delivery address, payment information, e-mail address and telephone number is collected. These information will be referred to as “Order Information”.

When we refer to “Personal Data”, we refer to both “Device Information” and “Order Information”.

 

HOW WE USE PERSONAL INFORMATION

The collected order information is used to honor the orders placed on the website (including shipping, billing and order confirmation). In addition, this information is used to:

  • Communicate with you;
  • Verify order regarding fraud risk;
  • Send information regarding our products and services;
  • Send notification by e-mail or post-mail.

If you no longer wish to receive marketing communications you can contact us by e-mail, and within 30 days after receiving we will respond to these requests. Personal data will not be distributed to third parties unless this is necessary for the purpose of providing services in accordance with the agreements. If you want to unsubscribe from promotional emails please send us an email with the title “Unsubscribe” at contact@maestoso-design.com. Please include in this also the email address for which you want to unsubscribe.

The “device information” we collect is used to help us identify potential fraud risk and to improve and optimize the site (for example, by generating analytical reports on how consumers navigate and interact with the site and to evaluate marketing campaigns).

The site uses cookies to distinguish you from other users of the site. This helps us to give you a better browsing experience and to constantly improve it. Maestoso uses non-personally identifiable information to create advertisements relevant to you.

 

SHARING OF PERSONAL INFORMATION

Where appropriate, we may transmit or provide access to certain personal data of your own to the following categories of recipients:

  • to companies within the same group of companies as Maestoso;
  • courier service providers;
  • payment / banking service providers;
  • marketing / telemarketing service providers;
  • market research service providers;
  • insurance companies;
  • IT service providers.

If we have a legal obligation or if it is necessary to defend a legitimate interest, we may also disclose certain personal data to some public authorities.

We make sure that access to your data by third parties legally owned by private law is made in accordance with the legal provisions regarding data protection and confidentiality of information, based on contracts concluded with them.

We also use Google Analytics to understand how visitors interact with the site. You can read more about Google’s privacy policy here: https://policies.google.com/privacy

 

BEHAVIORAL ADVERTISING

We use the information we collect to provide personalized advertisements or marketing communications that we consider relevant to you. For more information on this type of advertising you can get by visiting: https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work/

You can choose not to be targeted using the following links:

– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous

You can also opt out of these services by using the portal http://optout.aboutads.info/ .

 

YOUR RIGHTS

You have the right to access the personal information we hold and to request that they be corrected, updated or deleted. If you wish to exercise this right, please contact us at the following email address: contact@maestoso-design.com.

Currently, we store and process personal data on the territory of Romania. However, it is possible to transfer certain personal data to entities located in the European Union or outside the Union. Transfers to service providers and other third parties will always be protected by contractual commitments.

 

DATA RETENTION

When placing an order on the Maestoso website, we will retain the order information until you request us to delete this information.

 

CHANGES

This policy may be subject to change from time to time, to reflect changes, for example, following changes in the relevant legislation or changes in corporate structure within Maestoso. We encourage customers to check this page periodically to be informed of the latest news regarding our privacy practices.

 

CONTACT

For more information on the privacy policy, if you have questions or complaints, please contact us by email at: contact@maestoso-design.com

• COOKIES •

WEBSITE FUNCTIONALITY COOKIES

These cookies enable you to browse the website and use our features such as shopping cart and wish lists.

 

WEBSITE ANALYTICS COOKIES

We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.

 

CUSTOMER PREFERENCE COOKIES

When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

 

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.